Legal notice

Legal Policies for Drapers Store

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Refund Policy

At Drapers Store, customer satisfaction is important to us.

Returns

Customers may request a return within 14 days of receiving their order.

To be eligible for a return:

Item must be unused and in original condition

Item must be in original packaging

Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

Gift cards

Downloadable products

Personal care items

Clearance or final sale items

Refunds

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed to the original payment method within several business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, contact us within 7 days of delivery.

Privacy Policy

Drapers Store values your privacy.

Information We Collect

We may collect:

name

email address

shipping address

billing information

phone number

order details

How We Use Information

Your information is used to:

process orders

provide customer support

improve our services

send order updates

We do not sell your personal information.

Payment Security

Payments are processed securely through trusted payment providers. We do not store full payment information.

Cookies

Our website may use cookies to improve user experience and site functionality.

Third-Party Services

We may use third-party services such as Shopify, payment processors, and analytics providers.

Terms of Service

By using Drapers Store, you agree to the following terms:

Products & Pricing

We reserve the right to modify or discontinue products and pricing at any time without notice.

Orders

We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

Intellectual Property

All content on this website, including images and text, is property of Drapers Store unless otherwise stated.

Limitation of Liability

Drapers Store is not liable for indirect or incidental damages resulting from the use of our products or website.

Changes to Terms

We may update these terms at any time without prior notice.

Contact Information

For questions regarding policies or orders, please contact us through the contact page on our store.