Legal notice
Legal Policies for Drapers Store
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Refund Policy
At Drapers Store, customer satisfaction is important to us.
Returns
Customers may request a return within 14 days of receiving their order.
To be eligible for a return:
Item must be unused and in original condition
Item must be in original packaging
Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
Gift cards
Downloadable products
Personal care items
Clearance or final sale items
Refunds
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be processed to the original payment method within several business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, contact us within 7 days of delivery.
Privacy Policy
Drapers Store values your privacy.
Information We Collect
We may collect:
name
email address
shipping address
billing information
phone number
order details
How We Use Information
Your information is used to:
process orders
provide customer support
improve our services
send order updates
We do not sell your personal information.
Payment Security
Payments are processed securely through trusted payment providers. We do not store full payment information.
Cookies
Our website may use cookies to improve user experience and site functionality.
Third-Party Services
We may use third-party services such as Shopify, payment processors, and analytics providers.
Terms of Service
By using Drapers Store, you agree to the following terms:
Products & Pricing
We reserve the right to modify or discontinue products and pricing at any time without notice.
Orders
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.
Intellectual Property
All content on this website, including images and text, is property of Drapers Store unless otherwise stated.
Limitation of Liability
Drapers Store is not liable for indirect or incidental damages resulting from the use of our products or website.
Changes to Terms
We may update these terms at any time without prior notice.
Contact Information
For questions regarding policies or orders, please contact us through the contact page on our store.